Privacy policy for Ella O'Brien Nutrition

1. Personal Data We Collect

We may collect the following personal data:

Information You Provide

• Name

• Email address

• Telephone number (where applicable)

• Payment information (processed securely by our payment provider)

Nutrition and Health Information

If you choose to provide it, we may collect:

• Dietary preferences

• Food allergies or intolerances

• Nutrition goals

• Lifestyle information

• Meal preferences

• Other information you voluntarily provide to personalise nutrition advice

We only collect this information where it is necessary to provide our services and where you have given your explicit consent where required.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Website usage data

• Pages viewed

• Time spent on pages

• Cookie data

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2. How We Use Your Personal Data

We use your personal data to:

• Provide nutrition services and information

• Respond to enquiries

• Personalise meal plans and recommendations

• Process payments

• Improve our website

• Send newsletters where you have opted in

• Analyse website usage

• Maintain website security

• Comply with our legal obligations

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3. Legal Basis for Processing

Under the GDPR, we process your personal data on one or more of the following legal bases:

• Your consent

• Performance of a contract

• Compliance with a legal obligation

• Our legitimate interests, provided these do not override your rights and freedoms

Where we process health-related information, we rely on your explicit consent unless another lawful basis applies.

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4. Cookies

Our website uses cookies to:

• Ensure the website functions properly

• Remember your preferences

• Analyse website traffic

• Improve user experience

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can change your cookie preferences at any time through your browser settings or our cookie banner.

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5. Sharing Your Personal Data

We do not sell your personal data.

We may share your information with trusted service providers who assist us in operating our website, including:

• Payment processors

• Website hosting providers

• Email marketing providers

• Analytics providers

• IT support providers

These providers only process your personal data on our instructions and are required to keep it secure.

We may also disclose information where required by law.

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6. International Transfers

Where your personal data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place in accordance with the GDPR.

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7. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access or disclosure.

However, no internet transmission or electronic storage method is completely secure.

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8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements.

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9. Your Rights

Under the GDPR, you have the right to:

• Access your personal data

• Correct inaccurate personal data

• Request deletion of your personal data

• Restrict processing

• Object to processing

• Withdraw consent at any time (where processing is based on consent)

• Request a copy of your personal data in a portable format

• Lodge a complaint with the Irish Data Protection Commission

To exercise your rights, please contact us using the details below.

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10. Children's Privacy

Our website is not intended for children under the age of 16 without parental consent.

We do not knowingly collect personal data from children without appropriate consent.

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11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

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12. Nutrition Information Disclaimer

The information provided on this website is for educational and informational purposes only and should not be considered medical advice.

Always consult your GP, registered dietitian or another qualified healthcare professional before making significant dietary or lifestyle changes.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the revised "Last Updated" date.

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14. Contact Us

If you have any questions about this Privacy Policy or how we process your personal data, please contact:

Ella O'Brien Nutrition
Email: info@ella-o-brien-nutrition.com
Website: ella-o-brien-nutrition.com

15. Complaints

If you believe your personal data has not been handled correctly, you have the right to make a complaint to the Data Protection Commission (Ireland).

You can find more information at www.dataprotection.ie.